Contact Our Team

Connect with Our Hospitality Specialists

For refined reservations, private event enquiries, or tailored experiences, the Au Ssiezen team is here to assist. Share your plans and we will respond with attentive, timely support during business hours.

For time-sensitive same-day reservations, we recommend submitting a request via our reservation page. Priority is given to advance bookings for peak evenings and exclusive events.

Location & Hours

Plan Your Next Visit

Venue Address

Au Ssiezen
Central Dining & Social Lounge
Sydney CBD, NSW, Australia

Operating Hours

  • Monday – Thursday5:00 pm – 11:00 pm
  • Friday5:00 pm – late
  • Saturday4:00 pm – late
  • Sunday4:00 pm – 10:00 pm

Hours may be extended on special event nights. View our events for highlighted experiences.

Directions

Conveniently positioned in the heart of the city, Au Ssiezen is easily accessible by rideshare, light rail, and major CBD parking facilities. Detailed arrival notes are provided with confirmed reservations.

How We Can Assist

Reservations, Events, Exclusive Experiences & More

Whether you are planning an intimate dinner, a vibrant group celebration, or an exclusive evening in our lounge, select the purpose that best describes your enquiry so our team can respond with the right expertise.

Reservation Requests

Secure Your Table

Submit a reservation request for fine dining, pre-theatre suppers, or late-evening lounge experiences. Advance bookings are highly recommended for peak service and exclusive culinary events.

  • Preferred dates and seating times
  • Occasion details and guest count
  • Dietary preferences or menu notes

Private Event Booking

Elevate Your Gathering

Collaborate with our events manager to design tailored celebrations, corporate functions, or group bookings that blend fine dining with atmospheric entertainment.

  • Dedicated planning with event specialists
  • Custom layouts, menus & beverage pairings
  • Options for live music and discreet gaming elements

Exclusive Experience Inquiries

VIP & Elegant Evenings

Reach out to our concierge team for curated VIP services, elegant poker nights, and premium lounge experiences that complement your evening at Au Ssiezen.

  • VIP table arrangements and hosted service
  • Access to elegant, invitation-only poker entertainment
  • Bespoke social itineraries for your group

Client Support & Feedback

Guest Care & Suggestions

We value every guest perspective. Share your questions, compliments, or suggestions to help us refine every touchpoint of the Au Ssiezen experience.

  • Special access needs or preferences
  • Post-visit reflections and highlights
  • Service or experience recommendations

Media & Partnerships

Collaborations & Press

For editorial features, brand collaborations, or partnership proposals, contact our corporate relations representative for a tailored response.

  • Media requests and interview opportunities
  • Brand and hospitality partnerships
  • Content, photography & press visits

General Questions

Not Sure Where to Start?

Use the general enquiry option if your question spans multiple topics. Our team will direct your message to the appropriate specialist.

Typical response times are within one business day for standard enquiries.

Send Us a Message

Share the Details of Your Visit

Provide as much information as you feel comfortable sharing so our hospitality specialists can prepare tailored recommendations and confirm availability for your preferred dates.

Timely Assistance

We respond to reservation, private event, and exclusive experience enquiries during business hours, prioritising upcoming dates.

Refined Privacy

Your details are handled discreetly and used only to support your enquiry. Review our Privacy Policy for more information.

Choosing a purpose helps us direct your message to the most suitable team member.

By submitting this form, you acknowledge that availability is subject to confirmation. For urgent or same-day requests, we recommend submitting a reservation and checking our Events for real-time highlights.

Frequently Asked Questions

Plan Your Evening with Confidence

Explore answers to common questions about reservations, dress code, entertainment, and our venue policies. If you need further clarification, our team will gladly assist via the contact form.

For peak dining times, Friday and Saturday evenings, and exclusive events, we recommend submitting a reservation request at least one to two weeks in advance. For intimate weekday dinners, shorter notice is often possible. All reservations can be initiated via our Reservation page or the contact form above.

Our dress code is smart evening wear. We invite guests to embrace an elegant, polished style that matches the cinematic ambience of the venue. Tailored separates, dresses, and refined footwear are encouraged. Casual sportswear, thongs, and overly casual attire may not be suitable for the main dining room and lounge.

Yes. Our culinary team can accommodate a range of dietary preferences, including vegetarian, vegan, gluten-free, and dairy-conscious menus. Please mention any specific requirements when submitting your reservation or event enquiry so we can plan an appropriate menu experience. For special requests, our Menu page offers an initial glimpse of our cuisine.

Our programming varies throughout the week. Select evenings feature live music, curated entertainment, and elegant poker-inspired experiences within our lounge. For current highlights and special evenings, please visit our Entertainment and Events pages, or mention your interests in your enquiry so we can suggest ideal dates.

Group bookings and private events are tailored individually. Minimum spends, deposit requirements, and cancellation timeframes vary depending on the date, event size, and spaces reserved. Share your event vision via the contact form using the “Private Event Booking” option, and our events manager will provide a bespoke proposal.

Comprehensive information on data handling, cookies, and general venue terms can be found in our Privacy Policy, Cookie Policy, and Terms and Conditions. If you have any further questions, our team will be pleased to clarify details via the contact form.

Ready to Reserve?

Begin Your Au Ssiezen Experience

Move seamlessly from enquiry to confirmation by submitting a reservation request. Our team will curate the ideal time, table, and ambience for your evening.