Cookie Policy

Cookie Policy Overview

At Au Ssiezen, we use cookies to support the smooth operation of our website and to curate an experience that reflects the same care and attention you find in our dining room, lounge areas and entertainment spaces. Cookies help us keep the site secure, understand how guests interact with our pages, and make it easier for you to explore menus, discover events and complete reservations.

This policy describes the types of cookies we use, why we use them, and how you can control or manage them. It should be read together with our Privacy Policy, which explains how we handle personal information more broadly.

What Are Cookies?

Cookies are small text files that are placed on your device (such as a computer, tablet or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to website owners.

On aussiezen.com, cookies allow us to:

• Enable core features like secure page loading and basic navigation.
• Remember certain actions or preferences so you do not need to re-enter them during the same visit.
• Understand which pages are visited most often, helping us refine our content and layout.
• Support booking-related features and integrated tools, such as contact or reservation flows.

Cookies can be "session" cookies, which last only while your browser is open, or "persistent" cookies, which remain on your device for a defined period or until you remove them. They may be set directly by us (first-party cookies) or by trusted partners providing services on our behalf (third-party cookies).

Types of Cookies We Use

To support a secure, elegant and user-friendly experience across the Au Ssiezen website, we use the following main categories of cookies:

• Essential cookies – required for core site functionality and security.
• Performance & analytics cookies – help us understand how guests use the site so we can refine our content and design.
• Functionality cookies – remember your preferences, such as region or previously viewed sections, to make your experience more tailored.
• Third-party cookies – set by trusted service providers that power elements such as embedded maps, media, or booking tools.

We aim to use cookies in a way that is proportionate and respectful, focusing on aggregated and anonymised insights rather than identifying individual visitors, except where you explicitly provide information through forms or bookings.

Essential Cookies

Essential cookies are strictly necessary for the website to function correctly and securely. Without these cookies, core services you expect from a modern hospitality website may not be available.

We use essential cookies to:

• Enable secure browsing and help protect the site against malicious activity.
• Allow you to navigate between key pages, including the Menu, Venue, Events and Reservation sections.
• Support forms on pages such as Contact Us and reservation-related flows.
• Remember basic technical choices crucial for delivering the website to your device.

Because these cookies are essential for the operation of the site, they cannot generally be disabled through our on-site controls. You may still be able to block them via your browser settings, but key parts of the website may no longer function as intended if you do so.

Performance & Analytics Cookies

Performance and analytics cookies help us understand how guests interact with aussiezen.com so that we can improve our content, navigation and on-site features. The insights they provide allow us to create a smoother, more intuitive experience over time.

Typical uses of performance and analytics cookies include:

• Measuring how many visitors access our pages and how they move through the site.
• Identifying which sections—such as the Entertainment page, Events calendar or Menu—are most frequently visited.
• Understanding how visitors find the website (for example, via search engines or referral links).
• Detecting and diagnosing issues, such as slow-loading pages or broken links.

The data gathered through these cookies is typically aggregated and anonymised; it is not used to directly identify you. Where required, we only place non-essential performance and analytics cookies with your consent.

Functionality Cookies

Functionality cookies enable our website to remember choices you make, creating a more personalised and seamless visit that mirrors the tailored service you would expect at our venue.

We may use functionality cookies to:

• Remember that you have previously engaged with key sections of the site, helping to tailor what you see.
• Store non-sensitive preferences such as your selected region or interface options.
• Support smoother navigation by remembering previous actions within a single browsing session.

These cookies are designed to enhance your browsing experience but are not strictly required for the site to work. If you choose to disable them, some helpful conveniences may not be available, but you should still be able to access core information about our restaurant and entertainment offerings.

Third-Party Cookies

Certain features on the Au Ssiezen website are supported by trusted third-party providers. When you interact with these services, they may set cookies on your device in order to deliver their functionality or collect usage information on our behalf.

Examples of where third-party cookies may be used include:

• Embedded maps that help you locate our venue and plan your visit.
• Integrated tools that support enquiry or booking processes.
• Media or content hosting services that allow us to present rich, atmospheric visuals.
• Analytics or performance services that provide aggregated insight into site usage.

These third parties operate under their own privacy and cookie policies. We work with reputable providers and aim to ensure that any third-party cookies are used in a responsible way that aligns with our commitment to creating a respectful and secure online environment.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. When required by applicable law, we will ask for your consent before placing non-essential cookies and provide you with options to adjust your preferences.

In addition to any on-site controls, you can manage or disable cookies at any time by adjusting your browser settings. The steps vary by browser, but typically you can:

• View which cookies are currently stored on your device.
• Delete existing cookies, either for specific sites or all websites.
• Block all cookies or only third-party cookies.
• Set your browser to notify you before a cookie is placed.

For more detailed guidance, you may refer to the help section of your browser or visit independent resources that explain how to manage cookies for popular browsers.

Impact of Disabling Cookies

If you choose to disable some or all cookies, please be aware that certain parts of aussiezen.com may not function as intended. For example, you may experience:

• Reduced ability to navigate smoothly between pages or sections.
• Difficulty using interactive features, forms or reservation flows.
• Content that does not remember previous actions or preferences.
• Inaccurate or incomplete display of some embedded third-party services.

Essential cookies are necessary for the basic operation and security of the site. Blocking or deleting them may significantly impact your browsing experience. You can still explore information about our venue, menus and events, but some services may feel less tailored or require additional steps from you.

Contact Us About Cookies

If you have any questions about how we use cookies, would like further details about specific technologies, or wish to exercise privacy rights that may apply to you, our team will be pleased to assist.

You can reach us via the Contact Us page or by using any contact details provided in our Privacy Policy and Terms and Conditions. When contacting us about cookies, please include information about your device, browser and the pages you were visiting so we can respond as effectively as possible.